1/5

posted Dec-08-2011

DO NOT order from these people; it may say "In stock" but that is not necessarily true. I ordered 2 pair of Crocs (2 kids) & in the "Shipping Notice" it said that 1 pair had been cancelled with no reason. It's a nice idea to think that the children could "share" the remaining pair (perhaps 1 could wear the left shoe & the other could wear the right shoe) but I don't think that's very practical. I sent an email & Crocs very kindly responded 3-4 days later (Crocs is very quick to address "issues"--NOT) with what amounted to a form letter that I translate as, "We are CROCS. We have so much business that CROCS does not need your business". My suggestion is that some absolutely needing/wanting a pair of Crocs, order from another retailer who does have an interest in Customer Service; I've always had good luck with Amazon...

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