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36,421 stores1,204,261 reviews 5671 shoppers online now
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 Member Since | 8-Aug-09 |
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| 1 Stop Knife Shop |  |
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posted Aug-08-2009 
![Share](javascript:share_rating({"review_body":"I am already VERY Dissatisfied with this company and have not gotten my merchandise yet. I placed an online order on Monday, August 4th. I paid extra for 2 day delivery as it was essential I receive this knife for a birthday party Saturday, August 8th. The site did not indicate that the product was unavailable, my order receipt did not indicate anything about the product being unabvailable, yet I still do not have it. I have tried calling repeatedly and no one is picking up the phone. The website lists office hours on Saturday, but still... no one answers. I am furious. If they had inidicated the item was back ordered, I could have ordered elsewhere and had my birthday gift in time. Now the entire brithday is ruined as this is the only gift being given!!!!! They are completely unreliable, unprofessional, and unethical. I am going to be filing a complaint with the BBB.","link":"http:\/\/www.resellerratings.com\/store\/1_Stop_Knife_Shop\/comment\/488546#comment488546","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1_Stop_Knife_Shop.jpg","store_name":"1 Stop Knife Shop","username":"Lauren78","rating":"1"}, "single");){kind=link}
“The item you ordered was out of stock at the time you ordered it. When the order was imported, you were sent an email to notify you of it's backorder status.
Our firm policy is never to charge for items that are not in stock. Your order was never charged. We attempted to give you a free tshirt to make up for the delay, however, it was refused.”