5/5

posted Jul-08-2008

Although Tom Bihn bags are pricey, they're very good quality. Ordering was easy and shipping was fast.

It's been a year now and the Brain Bag I ordered still looks new. I'm even considering purchasing more bags from them.

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4/5

posted Jul-08-2008

I had not checked resellerratings before making two orders from drugstore.com. After reading the reviews I was quite worried and decided to cancel hours after my order. Canceling was troublesome; it took at least an hour for them to send an automated email stating that I couldn't cancel. I had to call in to cancel but I could only cancel one order, the other one was already sent for shipping. Wow that's fast for a Friday evening, processed, packed, and ready to ship...but UPS doesn't process shipping on weekends, and what's so hard about cancelling a processed order?...huh, oh well.

They said I could send the items back in for a refund, but the whole reason for canceling was so I wouldn't risk dealing with missing items, shoddy packaging, or receiving the order weeks later like in some of the other reviews.

But the cons end there, the package shipped Monday morning, June 30th, and was scheduled to arrive on July 3rd, but UPS was delayed and it came the following Monday (not drugstore.com's fault.)

Packaging wasn't the greatest but all my items were there and were fine, and the price I got them for was a bargain. At least I can say I might do business with them again.

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5/5

posted May-26-2008

I needed to get a laptop for college that could hopefully last me through all 4 years. I did a lot of research and ended up purchasing from XoticPC.

I was able to customize the laptop to my liking and it was easily less expensive than comparable "name brand" laptops with the same features. Plus just knowing that there is quality customer service waiting made it that much easier to bite the bullet for the big online purchase.

One school year down, and this laptop hasn't let me down yet.

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5/5

posted May-25-2008

Clubit had the best deal for the Logitech g9 at the time; it cost nearly the same as the g5, very nice.

Shipping was good, everything arrived as described.

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5/5

posted May-23-2008

I had no problems ordering from Jetmall.com. The Cowon D2 came within 3 days and was just as described, and working rather well.

Overall a satisfactory purchase.

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5/5

posted Nov-26-2007

I ordered a slimmy and I haven't had any problems with it so far. It took longer to ship out because they were apparently backordered even though this wasn't mentioned on their site, but customer service was polite and helpful about the issue and it still came within a reasonable amount of time. No big deal. I would do business with them again.

This review was modified by Kson on November 26 2007 06:38:31 PM

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5/5

posted Jul-23-2006

My experience with this reseller has been fairly good. I got what I ordered, and it was packed adequately as it should be. Shipping was decent considering it was the cheapest I could get by USPS (3 days).

Although the prices are fairly decent, I'd have to say I didn't purchase from Performance-PCs because of that, but because a different reseller with lower prices was out-of-stock of what I was looking for, and Performance-PCs just happened to have it in stock with the next best prices as well as a good reputation.

Basically, I got what I expected,so if I ever need other things, I wouldn't hesitate to come back to Performance-PCs.

This review was modified by Kson on July 23 2006 07:57:22 PM

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5/5

posted Jul-23-2006

My experience with this reseller was pretty good. Shipping was fast (one day), but then again I'm in Texas and my items shipped from Oklahoma. I mainly decided to purchase from Jab-tech because of their competitive prices, the cheapest I could find around for what I wanted.

The only thing that's bothering me is the packaging. I thought that anything I bought would come in its original packaging, unopened. But I would say 70-80% of my items were opened already, and one of my items, a case fan, didn't even come packaged, it just came as is and looked used. (I actually didn't even know if it was the fan I wanted since the brand name wasn't even on it, but I eventually found the model number.)

All that aside though, they did technically send what I asked for. I tested the fans and they all work, but I haven't tested the pump or waterblocks yet, although I'll trust that they work as well.

So, I'd say my overall experience was decent and I'd be willing to make future purchases if I ever needed to. I just wish my things came all new like they're supposed to.

***Edit:

Jab-tech has contacted me and explained to me quite well as to why everything came as it did. These items ARE new, but to me they only APPEARED to be used because of weak retail packaging, which is not Jab-tech's fault. The fan was supposed to come OEM ; their website did not state that it came OEM, so I thought it was supposed to come in a retail package.

Anyway, they sent what I wanted, did not make any mistakes with my order, prices were great, and apparently, everything did come as it was supposed to.

I may not have sounded too thrilled about my experience in my initial review, but in all honesty I still was quite satisfied with the transaction. Jab-tech is a nice company to do business with, and I wouldn't hesitate to purchase from them again if they had something I needed.

This review was modified by Kson on July 24 2006 07:05:25 PM

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5/5

posted Jul-13-2006

This is my first time purchasing from Newegg.com and it's been an easy, no hassle experience. I found a great deal for the item I wanted, checked out, and it was on its way the next day and came in 3 days as promised (free shipping).

Thanks Newegg, I plan to purchase more items very soon.

Update:

Customer service is truly amazing. For my second purchase from Newegg, I ordered an item hours before a rebate was available, but since I did not order in the eligible date range, I could not get the mail-in rebate. I wanted to cancel my order and re-order because my items still have not been shipped, but for some reason there was no option to cancel anymore. I emailed them about this and Alex Villarino was very helpful in resolving this little problem. Newegg honored the rebate instead by crediting my credit card!

Incredible service; I would do business here again.

This review was modified by Kson on July 25 2006 02:27:23 PM

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