1/5

posted May-13-2013
I bought a Samsung Solid State Hard drive from Tiger Direct last week. I was advised by the Tiger Direct sales rep that the Samsung was one of the best and should not have any problem instating it in my MacPro. The Tiger Direct dude also sold me the sled to attach the SSD into the HD bay.
First problem was the "sled" Tiger Direct sold me. It was way was too short. There was no way to use this in the sled.
So I installed it without it. Installation was not a problem. Within the 2 days I had several kernel attacks. Reading up on the reviews of the Samsung I soon found there was an issue with the Mac's. A firmware update seems to help some so I went to the Samsung site for the Firmware Update.
After the Samsung update I hoped I would be smooth sailing. I loved the speed and response it gave me. Only I was a little miffed the stupid Tiger Direct sales dude sold me the one SSD that everyone in the Mac world was staying away from.
The irony came when I tried to return the SSD to Tiger Direct. On a Saturday morning I visited the Tiger Direct store in Fort LAuderdale to return the SSD. I did not have the sales slip but made the purchase on my credit card so I felt I was safe. I had kept the SSD 2 weeks to give it a fair try and surely did not feel like making the return in the first place.
The sales clerk girl at the Tiger Direct told me I needed the original store receipt or Tiger Direct would not take back the return. I had the original bag and the packaging had been ripped but was still intact. A week later I found the original Receipt and went back to the Tiger Direct to finalize the return. Now, same girl, she tells my the original packing AND the receipt and required, and if I read the receipt I would have known that. Then she called the manager and all he did was reinforce the girls story. He suggested I try and sell it on Craigs List and promptly threw me out of the store.
I will never set foot into a Tiger Direct nor will I ever make an online purchase from you ever again. I am now stuck with a defective non-usable SSD and a bitter attitude from your dear store people. I will also continue to tell people about the abuse as well as posting my feelings in reviews. If I can stave off even 100 dollars from going to Tiger Direct my job is done.