36,421 stores
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36,421 stores1,204,395 reviews 5636 shoppers online now
 Total Reviews | 2 |
| Helpful Reviews | |
 Forum Posts | 0 |
 Homepage | |
 Member Since | 29-Dec-11 |
| Last visit | First visit! |
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| Verizon Wireless |  |
| Ice Monkey |  |
Kingman1 likes these stores the least and has left a poor review for them.
| Verizon Wireless | |
| Ice Monkey |  |
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posted Jan-21-2012 
![Share](javascript:share_rating({"review_body":"The worst customer service experience with any Carrier is with Verizon. Also the best supervisor to handle the problem that the inept Manager named Miguel could not do...take care of their customer. A bad Manager will reflect on the employees working there and this manager of the Metrocenter Verizon Wireless store in Phoenix Arizona is by the far the worst. I have read almost all of the 43 other reviews on this site regarding Verizon and Miguel at the Verizon Store in Phoenix at the Metrocenter Mall store is by far the most inexperienced and the worst Manager I have seen. I HAVE NOTIFIED VERIZON ON THIS mANAGER WHO HAS NO CLUE HOW TO TAKE CARE OF CUSTOMERS AND VERIZON COULD CARE LESS. I did go a step further and actually did get ahold of someone with Verizon and was told they will be doing their due dilligence on this issue and will get back with me but for a company that wasn\u0027t smart enough not to hire this manager Miguel you could only wait and see if they back up their promise. Thank you.","link":"http:\/\/www.resellerratings.com\/store\/Verizon_Wireless\/comment\/1180673#comment1180673","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Verizon_Wireless.jpg","store_name":"Verizon Wireless","username":"Kingman1","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a remote control helicopter from Icemonkey.com and what a mistake I made. I paid for it on November 28th. It is now December 29th and still no helicopter. What is worse is that they do NOT respond to any emails, you cannot call them and they probably could care less. I am just another victim ripped off by them. Not only that but my nephew did not get a gift from me at Christmas because of them and now I have to make it up to the little guy. They are terrible at communication. Spend your money somewhere else as this company is a loser. Thank you","link":"http:\/\/www.resellerratings.com\/store\/Ice_Monkey\/comment\/1073911#comment1073911","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Ice_Monkey.jpg","store_name":"Ice Monkey","username":"Kingman1","rating":"1"}, "single");){kind=link}
“We contacted this customer via email to resolve this issue. There was a system error when this customer placed their order. The order did not hit our processing system. We refunded the customer in full for the purchase. We sincerely apologize for any inconvenience and frustration this has caused. We want to resolve this issue to the customer's satisfaction. We will continue to correspond with the customer until this issue is resolved.”