1/5
posted Dec-22-2011
I am an avid PC builder / Hobbyist and I have ordered tons of parts through online merchants and never had any trouble, that's probably because I had never used Performance-PCs before. I have spent the last few months buying parts and have spent over $2000 on a computer I'm building as a Christmas Present. All I had left to buy was the case, fans, and liquid coolant. I was looking for a Windowed Bitfenix Colossus Venom case but every other online merchant was out of stock, except for Performance-PCs and Heatsink Factory. So I placed my order (I went with performance-pc) on Wednesday and paid for priority shipping, my credit card was charged $270 (for case,fans, and coolant) almost immediately. At 1:37pm today I received an email telling me that the Bitfenix case, that the Performance-PC website said was in stock, is actually, not in stock. Normally, this wouldn't be a big deal but because they charged my card BEFORE even checking to see if the case was in stock I got screwed out of $270 that I won't see return to my bank account for another week. So now, not only will I not be able to finish the build on time for Christmas, I will have to wait another WEEK just to get the money back so I can order the case from somewhere else. Also, turns out all this merchant does is Drop-Ship the items to you from the vendor (Which in my case is none other than Bitfenix itself, whose website has said the case was out of stock for a while now....). This is my first, and will be my last time dealing with them.
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posted Dec-22-2011 
![Share](javascript:share_rating({"review_body":"Great site. Ordered several water cooling components, shipped fast, all items were accounted for and in good shape. Highly recommend them.","link":"http:\/\/www.resellerratings.com\/store\/FrozenCPU\/comment\/1041609#comment1041609","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FrozenCPU.jpg","store_name":"FrozenCPU.com","username":"Kilabyte","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am an avid PC builder \/ Hobbyist and I have ordered tons of parts through online merchants and never had any trouble, that\u0027s probably because I had never used Performance-PCs before. I have spent the last few months buying parts and have spent over $2000 on a computer I\u0027m building as a Christmas Present. All I had left to buy was the case, fans, and liquid coolant. I was looking for a Windowed Bitfenix Colossus Venom case but every other online merchant was out of stock, except for Performance-PCs and Heatsink Factory. So I placed my order (I went with performance-pc) on Wednesday and paid for priority shipping, my credit card was charged $270 (for case,fans, and coolant) almost immediately. At 1:37pm today I received an email telling me that the Bitfenix case, that the Performance-PC website said was in stock, is actually, not in stock. Normally, this wouldn\u0027t be a big deal but because they charged my card BEFORE even checking to see if the case was in stock I got screwed out of $270 that I won\u0027t see return to my bank account for another week. So now, not only will I not be able to finish the build on time for Christmas, I will have to wait another WEEK just to get the money back so I can order the case from somewhere else. Also, turns out all this merchant does is Drop-Ship the items to you from the vendor (Which in my case is none other than Bitfenix itself, whose website has said the case was out of stock for a while now....). This is my first, and will be my last time dealing with them. ","link":"http:\/\/www.resellerratings.com\/store\/Performance_PC_s\/comment\/1041543#comment1041543","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Performance_PC_s.jpg","store_name":"Performance PC\u0027s","username":"Kilabyte","rating":"1"}, "single");){kind=link}