5/5

posted Jan-06-2013

I am writing this rating after six months of use of the Fusion Escape Theater seats by Ultimate Home entertainment. Everyone is excited when they first get something. I would rather experience the product for a while before writing a review.

Before I discuss the seats, let me first say that Roman Shenkerman is knowledgeable, responsive, and is genuinely concerned that his customers select the right seating and are happy with the product. Roman was a large Berkline dealer. When Berkline went out of business, Roman designed his own seats.

I had tried many theater seats and was close to buying Palliser seats. I read many strong recommendations of Roman's products. I called him. We spoke several times and exchanged a number of emails. He volunteered that in my environment the lighting of the buttons might be too bright, and he had a fix for that in the works six months down the road. (we ordered anyway and put windshield tinted film over the buttons--problem solved.) In the new systems the button lights can be turned off.

In my case, I could get leather/match seating, with power recline and power headrest for less than a manual Palliser with cloth fabric on sale. Now for the best part, everyone n my family feels these seats are more comfortable than the Palliser seats.

We went with Buttkickers in the seats. I was looking at less expensive alternatives, and Roman walked me through the differences of the products. For action films, it makes the movie more fun and engaging.

The seats also have cup holders that can keep your drink cool. We don't use this feature. It works, but we find the noise it generates a little distracting. It is a soft hum that you can hear during the quieter parts of a movie. For me, this is not a big deal. I did not see this feature on any other seat, but I suspect this would be a common issue of all seating systems with a drink cooler. Guests say "Wow!" but we really don't use it.

The seats are well made and very easy to put together. I think we had the 4 seats ready to go in under 30 minutes. As you put them together you see they are well constructed and smartly designed.

We have a dedicated theater room and bought these seats for the middle row. Normally it is jus the four of us watching a movie. We do have friends and family over as well. We are so happy with the comfort, features, build quality and value that we will be ordering another four seats for the back row.

With Roman, payment is made in advance. This was a bit of a leap of faith with someone I had not met personally. In speaking with him, I really had no worries. We had one small glitch, where one seat did not work. I explained to Roman that I had checked the connections, and all seemed right. He asked if I checked the connections in the main board under the console. We had watched "The Avengers" with the buttkickers up perhaps higher than they should have been. It was fun, but it also apparently shook one of the connections loose. I pressed it back in and everything worked again. If that had not worked, he was ready to send me what I needed to have the chair repaired. You can have confidence you are dealing with the right person.

Highly, highly recommended.

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