1/5

posted Sep-27-2006

Placed order online for Sony DSLR-A100K.
Sales called to "confirm" the order.
However, the salesperson began a series of questions - namely, which battery did you want with this model?
When I mentioned that all the specification sheets show this to include a battery - even at other low priced mail order sites, he said that this was an "OEM" package, and that it did not come with a battery for their posted price.

The "salesperson" was quick to cancel the order.

No other offers to save the order were made.

After a call to Sony, nobody that I spoke to could confirm the existence of an OEM package, and if there were one, it would have a SKU noting that.

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1/5

posted Mar-19-2005

Here are my recorded attempts to get a credit from this vendor for an order placed for items reported as "in stock", but were actually backordered.

This listing is my attempt to cancel the order and get a credit issued - I finally let the bank card company handle this, since there were only excuses and no action from them:

Tech Savings charge dispute:

Order# 0001-T2730612-9830396 4/2/2003

4/2/2003 ONLINE COMPUTER HRDWR/ GAINESVILLE FL 137.92

4/2/2003 order charged to card – items reported in stock.
4/21/2003 agreed to cancel order and refund full amount. 3 – 5 days.
4/29/2003 Spoke with Capital One representative who gave his department’s direct line at 800-887-8643 if this does not credit within 30 days.
5/7/2003 Still no credit on the acount.
5/8/2003 Official start of dispute with Capital One today.
5/8/2003 Email with CS – no credit yet – see email excuse.
5/15/2003 Email with CS – no credit yet – see email excuses.
5/15//2003 Capitol One entered “balance Adjustment of $137.92”
5/24/2003 No credit on account from Vendor as yet.
6/22/2003 No credit on account from Vendor as yet.
12/9/2003 No further information sent or sought.
12/9/2003 Closed by John.

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