1/5

posted Jan-28-2005

I purchased a dvd recorder from this merchant on 1/12/05. They had no problems charging my credit card on 1/13 for the purchase. On 1/26 I followed up with an e-mail to them checking on the status. I received a response stating I should contact my credit card company and dispute the charge. I replied back asking them what that was supposed to mean.....was the order going to be delayed, was it not in stock or should I cancel the order. No response after two more e-mails and a phone call which of course no one answered only a voice response saying the mail box was full. Talk about being in limbo. Called my credit card company this afternoon and disputed the charge and also sent Wells Digital an e-mail telling them to cancel my order. Now I'll probably receive it and go through more hassle trying to return it. This has been my worst on-line ordering experience.

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