5/5

posted Jan-31-2012
This was my first time shopping with AVA Direct. I was in the market for a desktop workstation (minus the workstation price). I ended up ordering a pretty beefy desktop that works as well as a fancy workstation would (thanks to nVidia CUDA tech - but that is different review entirely).
I searched long and hard for a custom builder online and found AVA to have the best selection of components at the best price as well.
There was a slight hiccup with my order when the case I had requested arrived at AVA damaged (though I get the impression that was the fault of whoever was delivering it to them and not theirs). However, they did offer me a free item to make up for the inconvenience and promptly built and shipped the computer soon after. Also, communication with AVA was really good. I have gotten used to dealing with HP and Dell over the years - which was just torturous. Here, all my questions were answered promptly and pleasantly.
Despite the fact that all of the custom builders I checked out ship via FedEx or UPS, AVA had the best price. Maybe I was just lucky that their location was closer to mine (Hawaii)? I don't know, but I am happy none the less.
It arrived on time and in a good amount of safety packaging with everything working and looking great.
I still plan on adding components to this system over time (like an nVidia Tesla)- So I will be returning and likely leaving with a smile :)