1/5

posted Dec-27-2010

We had a very bad experience trying to place an order on line. This was not the first time we used Joe's, but it will be the last. My wife attempted to place an order for a 6-month's supply. The order came to about $90 US. The website kept saying "continue", but she never was able to get a confirmation. She finally logged off and checked our bank account. Joe's Pet Meds had put eleven (11) orders pending on our bank account!! That was about $1000! Of course there was no way to call Joe's because of their being in Australia, and they give no phone number on their website. We contacted our bank and were eventually able to file 11 claims to get our money back. We have received our credits that way. My wife wrote an email to Joe's, and they did reply saying they were having problems. We will not be using or recommending Joe's Pet Meds.

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