5/5

posted Jul-16-2005

I happened upon Thunderbox as I was searching for "gaming PCs" on the net. I read a review of a Thunderbox PC which led me to investigate their website. What struck me immediately was that I could configure a PC with my choice of many offered cases. Furthermore, the prices were significantly lower than the big name companies (Alienware, Voodoo, Northwest, etc) for a PC with equivalent high-end components. So, I called Thunderbox to discuss my requirements for a new PC. I spoke with Jon Mancil, the owner, about my needs & he took all the time needed to steer me in the right direction.

PC's are more or less a commodity these days. One can order a PC with choice of components from many boutique internet shops. What makes one shop better than another is the care & service that goes into the product as well as the price. My experience with Thunderbox has convinced me that their care & service is without equal. Since I received my PC (about 3 months ago), there have been a couple of minor glitches (eg, after shutting down the system, it would restart on its own - needed a change in the BIOS) and I have added some components (eg, a fan controller) and Jon Mancil was always available either by phone or e-mail to help me out. This is a man & company that cares about the customers - which is a true rareity nowadays.

I would highly recommend considering Thunderbox PC before purchasing a PC. You will be pleasantly surprised.

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