1/5
posted Mar-26-2007
I purchased two 4GB Ridata Silver 150x SD cards from this company. They were advertised as having a "Lifetime Warranty". Since I already own some of these cards I know what they look like and how they performed.
I received two 4GB SD cards that were "Green" in color with a "5 year warranty". When contacted about this their explanation was Ridata switch the cards on them.
They suggested I send them back, at my cost, and they would issue me a lesser quality brand that had a "Lifetime Warranty". When I explained to them that I wanted the Ridata cards because I was aware of their performance and the card they wanted to substitute had very poor quality control and performance they didn't reply.
At least they should have paid for return shipping since they sent the wrong card not to mention the false advertising on their site regarding what card they were selling and its warranty. I have since found the right "Silver" card elsewhere, at the same price, so I know they are not out of production. The card they shipped is listed for about $10 less at most online stores because it has a 5 Year Warranty.
There ad clearly showed not only the specifications and warranty of the "Silver" card but the picture and name as well. A true bait and switch store.
In response to the stores response: "6/13/07 11:11 AM
Before making such an inflammatory and false post you could have simply called Ridata in the U.S. toll free and asked them what was what. They would have simply told you we made a packaging change.
The fact that you found some in the silver packaging only a week after they made the change does not surprise me in the least since many companies carry stock for a longer period of time. But we sell so many of these cards that we have to get stock almost once per week.
In any case I am sorry for the error on the web site we should have changed the image as soon as we got the newly packaged items.
Matt Dawson
MyDigitalDiscount.com MyDigitalDiscount
Matt Daws"
What about your false advertisement of a Lifetime Warranty when the card only carried a 5 year warranty. It is not a matter of just the pic of the product being wrong your website clearly indicated this product had a Lifetime Warranty. This is alot more misleading than a change in packaging but I see you clearly overlooked that element in your response. The inflammatory and false statements are coming from you. When you advertise that a product has a Lifetime Warranty and it has a 5 year warranty that is significant falsehood in your advertising.
This review was modified by
JimV on June 13 2007 11:31:07 AM
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posted Aug-05-2011 
posted Mar-26-2007 
![Share](javascript:share_rating({"review_body":"Order two batteries from Sterlingtek. After several days I hadn\u0027t received any info on shipping. When I contacted them they stated it would take up to 7 days to receive my order. Since I ship my fair share of products from my business, I asked them how it would take that long for Priority Mail. They informed me it was sent 1st Class. Even with Delivery confirmation it shouldn\u0027t cost more than $4 but they charge you $8.<br><br>I have done business with this company for years and usually order enough to get free shipping but after this rip-off they have lost my business.","link":"http:\/\/www.resellerratings.com\/store\/Sterling_Technologies\/comment\/826314#comment826314","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sterling_Technologies.jpg","store_name":"Sterling Technologies","username":"JimV","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased two 4GB Ridata Silver 150x SD cards from this company. They were advertised as having a \u0022Lifetime Warranty\u0022. Since I already own some of these cards I know what they look like and how they performed.<br><br>I received two 4GB SD cards that were \u0022Green\u0022 in color with a \u00225 year warranty\u0022. When contacted about this their explanation was Ridata switch the cards on them. <br><br>They suggested I send them back, at my cost, and they would issue me a lesser quality brand that had a \u0022Lifetime Warranty\u0022. When I explained to them that I wanted the Ridata cards because I was aware of their performance and the card they wanted to substitute had very poor quality control and performance they didn\u0027t reply.<br><br>At least they should have paid for return shipping since they sent the wrong card not to mention the false advertising on their site regarding what card they were selling and its warranty. I have since found the right \u0022Silver\u0022 card elsewhere, at the same price, so I know they are not out of production. The card they shipped is listed for about $10 less at most online stores because it has a 5 Year Warranty.<br><br>There ad clearly showed not only the specifications and warranty of the \u0022Silver\u0022 card but the picture and name as well. A true bait and switch store.<br><br>In response to the stores response: \u00226\/13\/07 11:11 AM<br>Before making such an inflammatory and false post you could have simply called Ridata in the U.S. toll free and asked them what was what. They would have simply told you we made a packaging change. <br> <br>The fact that you found some in the silver packaging only a week after they made the change does not surprise me in the least since many companies carry stock for a longer period of time. But we sell so many of these cards that we have to get stock almost once per week. <br> <br>In any case I am sorry for the error on the web site we should have changed the image as soon as we got the newly packaged items. <br> <br>Matt Dawson <br>MyDigitalDiscount.com MyDigitalDiscount<br>Matt Daws\u0022<br><br>What about your false advertisement of a Lifetime Warranty when the card only carried a 5 year warranty. It is not a matter of just the pic of the product being wrong your website clearly indicated this product had a Lifetime Warranty. This is alot more misleading than a change in packaging but I see you clearly overlooked that element in your response. The inflammatory and false statements are coming from you. When you advertise that a product has a Lifetime Warranty and it has a 5 year warranty that is significant falsehood in your advertising.<br> ","link":"http:\/\/www.resellerratings.com\/store\/MyDigitalDiscount\/comment\/308287#comment308287","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MyDigitalDiscount.jpg","store_name":"MyDigitalDiscount","username":"JimV","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased a Samsung Syncmaster 244T from PCNation. It was shipped for free and I received it promptly. It was sold as a \u0022New Factory Sealed\u0022 monitor but it appears it may be a refurb from the packaging. In addition they advertised that it qualified for a Samsung rebate but the UPC codes do not match the Samsung Rebate codes.<br><br>Attempts to get an answer from PCNation on this foul up and misleading rebate information has resulted in me receiving an e-mail stating the person that was handling my complaint will be on vacation for two weeks. I guess I\u0027m out a $30 rebate. <br><br>Although the base of the monitor was scratched up it seems to work fine. I hope I don\u0027t run into any warranty problems because of the difference in model# and UPC info. <br><br>I defintely won\u0027t be doing business with PCNation again and I really can\u0027t understand why they have a good ratings on Resellers.com.","link":"http:\/\/www.resellerratings.com\/store\/PCNation\/comment\/308283#comment308283","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCNation.jpg","store_name":"PCNation","username":"JimV","rating":"1"}, "single");){kind=link}
“Before making such an inflammatory and false post you could have simply called Ridata in the U.S. toll free and asked them what was what. They would have simply told you we made a packaging change.
The fact that you found some in the silver packaging only a week after they made the change does not surprise me in the least since many companies carry stock for a longer period of time. But we sell so many of these cards that we have to get stock almost once per week.
In any case I am sorry for the error on the web site we should have changed the image as soon as we got the newly packaged items.
Matt Dawson
MyDigitalDiscount.com
In responce to:
"What about your false advertisement of a Lifetime Warranty when the card only carried a 5 year warranty. It is not a matter of just the pic of the product being wrong your website clearly indicated this product had a Lifetime Warranty. This is alot more misleading than a change in packaging but I see you clearly overlooked that element in your response. The inflammatory and false statements are coming from you. When you advertise that a product has a Lifetime Warranty and it has a 5 year warranty that is significant falsehood in your advertising."
Besides the fact that in 5 years that card will be worth around $0-$2.50. I am very sorry you were mislead I sincerely hope you understand that it was an unintended error on our part and we had no intentions of misleading you or anyone else
Matt Dawson
MyDigitalDiscount.com ”