1/5

posted Jul-27-2006

Absolutley a HORRIBLE experience with these clowns. My computer started spontaniously re-booting itself several times an hour, - an indication of a hardware problem. Took it in to the Phoenix store to have it diangnosed, they stated they could not reproduce the problem, but they decided they had to go into Windows XP and change all my settings, lost all my restore points, ignored my antivirus - antispyware software telling, me I needed to buy a back up from them (I didn't), changed all my settings on my firewall, changed several of my peripheral device settings, then declared the problem fixed. (It wasn't) They'd be happy to look at it again for another $120 payment. NO thanks) I had my Credit Card Co file a charge back for fraud. Took it to a different company who fixed it the same day (faulty power supply unit.) NEVER take anything into these clueless yahoos. I will never purchase anything from them again. Jill, Phoenix AZ

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