“My company Innovative Crating Solutions ordered pens from Amsterdam on 1/17/12. When it comes to customer service the are the best. I only deal with companies that have superior customer service. I run a crating business called Innovative Crating Solutions that only knows one way to treat a customer and that is with respect, that is how I was treated by Amsterdam. I will order all my products from them from now on as long as they don't change the way they treat there customers.