5/5

posted Jan-08-2005
I purchased a Canon SD300 with a recommended camera bag from their website. Though on it, I was told to expect shipment for the camera bag in 1-2 Weeks. I made the order on Tuesday 12/21 @ about 12:40 AM.
After going making the order, I had second thoughts and I decided to cancel, but I found out that there is no simple way to cancel the order! I had to send a form which would I later find out take 2-3 days to process which I thought would be okay as long as it would process. To confirm the order got canceled, I contacted their online customer support with via a Chat applet and I found out that I would likely have to send them back the item and was disappointed at the added work but they said they would allow me to ship it back at their cost so I was okay with it.
Then on Wednesday 12/22, i was shocked and at the same time amazed, the Camera as well as the bag already came in! Despite choosing the free 3-5 day ground shipping, Dell had basically shipped the camera on Christmas week in about a day all the way from texas to California! In the end, I decided to the keep the Camera and I know I will definitely purchase from them again! (they're faster than newegg ever was!)