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59,985 stores1,896,839 reviews Over 250,000 shoppers online now
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| Member Since | 27-Nov-12 |
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posted Nov-27-2012 
![Share](javascript:share_rating({"review_body":"Other than black and white photography, my Blurb produced books (eight of them) have been printed beautifully. My book of photography, half with black and white photos and half with color, is a major disappointment. The B&Ws are dull, warm gray tones even though I purposely add a cyan tint to my black and whites to make them cool grays. I was about to upload two more books to Blurb when I encountered a problem (seven crashes with full loss of data in a two hour period). I contacted Blurb customer support and haven\u0027t heard back a thing. As they no longer seemed to have a customer focus, I\u0027ve decided to look elsewhere for my printing needs.<br><br>In addition, Blurb\u0027s newest products, brochures and magazines, are only available to designers using Adobe\u0027s InDesign program. They expect you to shell out $700 for software to produce a $12 magazine. Doesn\u0027t seem customer friendly to me.","link":"http:\/\/www.resellerratings.com\/store\/blurb\/review\/2100561#comment2100561","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/blurb.jpg","store_name":"Blurb","username":"JayinNewMexico","rating":"2"}, "single");){kind=link}
“I'm sorry to hear about the frustration you have experienced with your latest order. We can generally respond to all Support requests within a couple of hours. I will send you a followup email to find out why you didn't receive a response.”