5/5
posted Dec-14-2009
I wanted to wait to see how this computer would work. So far, I am completely pleased with it. I did have to contact Xtreme gear twice after placing my order.
The first time was because I entered the shipping street address number incorrectly. I got a call from Xtreme gear explaining why I need to contact them. I thought, oh great, sitting on the phone forever to straighten this mess out. The call was handled quickly and professionally. I even got a few other questions answered that I was curious about.
Shipment was received within the dates that I was quoted and I could monitor progress of the system from the web site too.
I contacted Xtreme gear after I received the system, with a few questions, really clarifications on how the Windows 7 upgrade worked. Once again, no long wait and I got to talk to a knowledgeable and professional person again.
Since that time, the system has worked flawlessly. I love the speed, but really what impresses me most is how quiet it runs. It is almost scary that it can have so much speed and power and run so cool and still be so quiet.
Configuring a system is not the easiest thing to do. You do need some computer knowledge. Time spent configuring various options takes time but is worth the time. I configured the same specs on different web sites and XtremeGear was priced the best for the system requirements I had.
I will definitely return when I am in the market for another system for myself or someone else.
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“We're glad that this customer was able to quickly get in touch with a Xtreme Gear representative and have all his questions answered professionally. Also, it's good to hear that everything has been working fine with the computer and there are no issues. In the event that an issue should arise, we would ask that the customer contact us as early as possible, so that we can have a technician assist him with getting it resolved.”