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Rating 8/10

Melissa Rocks!

I had trouble locating and tracking my order. After waiting on hold for an extended timeframe, the call was answered by Melissa but due to possible technical difficulties was then quickly disconnected. Melissa then contacted me back and was able to help locate my order and troubleshoot what had happened. She was professional, courteous and upbeat. The duration of the follow up call was brief and thorough.

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  Newegg.com (USA) Rating 8/10

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  Newegg.com (USA) Rating 8/10

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