1/5

posted Jul-07-2008
I ordered a knife set on Computerbrain.com on 6/11. I know you're probably thinking- a knife set off of a computer website? Well it had the best prices and after I checked the review on pricegrabber- it seemed the site was legitimate. Unfortunately this by far has been the worst buying experience I have ever had.
I have never written a bad review until now
I placed the order and the item showed as 'in stock'. I recieved a confirmation email stating the same. However a few minutes later I got a call from C.S. stating the item was backordered and would be back in stock to ship out June 19th. As I said- this was the best price I found online so I accepted the week delay and went along with my business. Every week the item got backordered, meanwhile computerbrain never contacted me-I was always the one calling them to find the status of my order. They never let me know it was being pushed back, yet week after week I'd call them and no item, no phone call/email, and another inept CS Rep