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All 4 Customer Review(s) | by HotTub

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SuperBiiz / ewi
Rating 10/10
modified review posted Jul-16-2012

“Super price. Super fast delivery. Super interaction with customer service. Super packaging. Super happy with SuperBiiz.”

Beach Camera
Rating 10/10
modified review posted Apr-03-2008

“All I can say is "Wow"! I was impressed with my first order with this company. I ordered a Garmin Nuvi 780 for $236 less then both Best Buy and Circuit City had it for and Beach even threw in free overnight shipping. 24 hours and I had the GPS in my hand. No high pressure tactics or calling back to verify anything with anyone. I put Beach Camera on my "check them first" list the next time I go shopping for new toys.”

Rating 10/10
modified review posted Sep-17-2007

“Good prices and fast service. Had all the merchandise in stock and was able to ship promptly. Would not hesitate to buy from again in the future. A good online shopping experience.”

Micro Center
Rating 2/10
modified review posted Aug-29-2007

“I placed two separate orders online and within a couple of hours, both orders were canceled by Micro Center due to being out of stock. They charged my credit card for both items and it took five days of grief calling the store and the bank several times to get the pending charges removed.

I have using a debit card to buy merchandise online for years, as I'm sure many others have and never had problems until this incident with Micro Warehouse. When the merchandise is out of stock when ordered, why would it even get as far as contacting the bank? Most other companies don't charge my card until the merchandise is packaged and ready to ship.”

modified review This review was modified by HotTub on February 08 2008 04:41:27 PM

posted Feb-08-2008

Micro Center rep has responded

“We just set up our reseller ratings merchant account yesterday and wanted to respond to your concern. We were able to locate both orders that were cancelled. We did not charge the card because the order was cancelled. It appears that this was paid with a debit card. Your bank did hold the amount of both purchases as authorizations (not charges). Merchants do not have any control over how the bank processes debit transactions. According to our records, when you phoned us on Aug.27th, we contacted the bank on your behalf to release the authorizations. The bank associates kept transferring us to different departments but no one seemed to be able to help us. On Aug. 28th, we called you because the bank required a conference call with you before they would release the authorizations. The bank associate stated on the conference call with you that the authorizations would be removed at midnight. It is noted on the orders that you were fine with the outcome. We informed you that if you did not see the release of the authorizations to give us a call and we would contact the bank again. We apologize for the inconvenience but Micro Center contacted the bank as you requested and had the authorizations removed. ”

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Reviewer Stats

Total Reviews 4
Helpful Reviews 2
Forum Posts 0
Member Since 29-Aug-07
Last visit First visit!

HotTub's Favorite Stores

  SuperBiiz / ewiz.com / newbiiz.com Rating 10/10
  Beach Camera Rating 10/10
  ClubIT Rating 10/10

HotTub's All Stores Reviewed

  SuperBiiz / ewiz.com / newbiiz.com Rating 10/10
  Beach Camera Rating 10/10
  ClubIT Rating 10/10
  Micro Center Rating 2/10

HotTub's Least Liked Stores

  Micro Center Rating 2/10