1/5
posted Apr-26-2012
This is a copy of my support chat with Deal extreme I agree they used to be great but my last two orders where over 28 days late.
Read for yourselves
Chat InformationYou are now chatting with 'Catherine'
Catherine: hello
Catherine: it is picking now ,
Homehere: it has almost been a month ... Tracking says it is still being shipped?
Catherine: yes ,
Homehere: I am not very happy :(
Catherine: sorry ,but we are working on picking and packing
Catherine: please understand
Homehere: 14 days delivery?
Homehere: and it hasnt even left yet
Catherine: yes
Homehere: no I do not understand
Catherine: after send ,will take 14 delivery
Homehere: refund my money
Homehere: I nor my coworkers, and family shall not use deal extreme again!
Homehere: I can not wait another 14 days!
Catherine: you wanna cancel this order and refund ?
Homehere: Status: Prepare Shipment
Homehere: for 28 Days!
Homehere: you haave had my money for 28 days
Homehere: yes refund and cancel!
Catherine: ok
Catherine: 1 sec
Homehere: you changed the prepare shipment date to todays date
Homehere: that is not really an update
Homehere: prepare shipment started 28 days ago
Catherine: ok ,cancel now
Homehere: I will post this chat we have had on as many forums as I can
Catherine: please check your paypal account after 7 to 14 business days
Homehere: your joking!
Homehere: 14 days to get my money back too
Catherine: 7 to 14
Homehere: Thank you for wasting my time
Catherine: hah ,
Catherine: sorry
Homehere: I do not believe you are
Catherine: but not just you were waiting
Homehere: Would it of hurt for a courtesey email
Homehere: after all you had my money for 28 days
Homehere: ...after 14 days of preparing ... surely you knew you where running behind
Homehere: I hope others have complained too
Catherine: nope,they are patient to wait
Homehere: I doubt that
Homehere: good bye
Homehere: wow already lots of bad reviews recently
Homehere: you guys have really gone down hill havent you :)
*Name changed for privacy
This review was modified by
Homehere on April 26 2012 09:31:27 PM
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![Share](javascript:share_rating({"review_body":"This is a copy of my support chat with Deal extreme I agree they used to be great but my last two orders where over 28 days late.<br>Read for yourselves<br><br>Chat InformationYou are now chatting with \u0027Catherine\u0027<br><br>Catherine: hello<br>Catherine: it is picking now ,<br>Homehere: it has almost been a month ... Tracking says it is still being shipped?<br>Catherine: yes ,<br>Homehere: I am not very happy :(<br>Catherine: sorry ,but we are working on picking and packing<br>Catherine: please understand <br>Homehere: 14 days delivery?<br>Homehere: and it hasnt even left yet<br>Catherine: yes<br>Homehere: no I do not understand<br>Catherine: after send ,will take 14 delivery<br>Homehere: refund my money<br>Homehere: I nor my coworkers, and family shall not use deal extreme again!<br>Homehere: I can not wait another 14 days!<br>Catherine: you wanna cancel this order and refund ?<br>Homehere: Status: Prepare Shipment<br>Homehere: for 28 Days!<br>Homehere: you haave had my money for 28 days<br>Homehere: yes refund and cancel!<br>Catherine: ok<br>Catherine: 1 sec<br>Homehere: you changed the prepare shipment date to todays date<br>Homehere: that is not really an update<br>Homehere: prepare shipment started 28 days ago<br>Catherine: ok ,cancel now<br>Homehere: I will post this chat we have had on as many forums as I can<br>Catherine: please check your paypal account after 7 to 14 business days<br>Homehere: your joking!<br>Homehere: 14 days to get my money back too<br>Catherine: 7 to 14<br>Homehere: Thank you for wasting my time<br>Catherine: hah ,<br>Catherine: sorry <br>Homehere: I do not believe you are<br>Catherine: but not just you were waiting<br>Homehere: Would it of hurt for a courtesey email<br>Homehere: after all you had my money for 28 days<br>Homehere: ...after 14 days of preparing ... surely you knew you where running behind<br>Homehere: I hope others have complained too<br>Catherine: nope,they are patient to wait<br>Homehere: I doubt that<br>Homehere: good bye<br>Homehere: wow already lots of bad reviews recently<br>Homehere: you guys have really gone down hill havent you :)<br><br>*Name changed for privacy","link":"http:\/\/www.resellerratings.com\/store\/DealExtreme\/review\/1490181#comment1490181","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealExtreme.jpg","store_name":"DealExtreme - DX","username":"Homehere","rating":"1"}, "single");){kind=link}