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HaniBulushi

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Rating 10/10
5/5

The best customer service experience ever

When I was buying my beloved EVOC P870DM3, I really did have the best customer service experience ever with HIDevolution! Mainly because of the amazing sales rep: Mr. Donald Stratton
I've also dealt with Vivian, Ted, and Zoltan, and all of them were very responsive and helpful.
But Donald specially has helped me a lot, by making it so easy for me to change my order, then he has recommended for me to take their deliding option, which turned out to be great! Also Donald understood that I was in a hurry to get this laptop, so he rushed my order and had my laptop delivered with the fastest international courier.

Before ordering, their website was very easy to browse.
While ordering, they had many payment options and many shipping methods to choose from.
After ordering, during the different stages their tracking was excellent, and I was able to reach them using online chat, email, and phone very easily.
After receiving the laptop, I had one small issue related to Windows setup, and they have solved it for me right away by controlling my computer using TeamViewer.


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