5/5

posted Aug-15-2012
Yes, I'm in one of those 1% that xotic customer service is way below sub par. I was promised 10-14 days build period with a GTX 680M. I ordered on the 07/06/12 and went in phrase 3 on 07/19/12 and still in that phrase. The only customization i ordered was matte screen and Cooper Cooling. E-mailed them twice no response. Thinking of cancelling and order from Origin. The reason I ordered here because I'm local and I thought I would support local business but ended up screwed by local business. Lesson learned.
UPDATED: Got a call from Jason, he took care of the situations and promts me of what the hold up was. Jason was very professional and curtious. Will be picking up my laptop this afternoon (finger crossed). Thank you Jason!!!!

This review was modified by
HR_E46 on August 16 2012 07:51:50 AM