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HMarkMcCluskey

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Rating 10/10
5/5

Montres Allison custom watch

About 3 weeks ago, I received a custom Montres Allison watch that I had ordered to be made about 6 months ago. The project took a little longer than anticipated. I am satisfied with the watch. The communication was good except that I would recommend giving a client a bit of a longer anticipated time to completion window so that you can complete the watch within that window rather than it taking a little longer. Other than that, I can't complain. I am writing this review at the request of Montres Allison to help document their transaction history.

The shipping was FedEx Priority Overnight and it was insured by Parcel Pro. Overall I am satisfied with the watch, the presentation materials, and the shipping. The delay was the only issue, but I was kept apprised of the progress with photos and videos which helped keep me in the loop. I can't complain about the communication... only the production delay. I would recommend Montres Allison but would warn that a custom watch produced by Montres Allison could take longer than they initially tell you it will take to make it.


posted Sep-03-2016

A rep from Montres Allison, Montres-Allison,has responded

“Thank you Mr. McCluskey for voicing your concerns regarding the time table that we narrowly missed. We promise to do our best in the future to ensure that we err on the side of providing a longer time table for the production of a custom Montres Allison watch. We hope this will help ensure that we are able to produce the Montres Allison watch within the window we provide... rather than slightly outside of the window. We thank you for providing an accurate, truthful review, and we hope that those who read this rating in the future will understand that we will try our best to under-promise and over-produce with regards to the time table... and of course we promise the same regarding the craftsmanship that goes into the Montres Allison watch.”


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