“I should have read these reviews before ordering with this outfit. Placed my order Saturday morning and got a confirmation email promising delivery in about 10 days. In this email was an order status link.
When I came home later that evening, I decided to check order status to see if it had shipped yet. Instead, my approved and confirmed order was now showing a credit card decline. Call customer service, which was now closed.
I called the next morning to straighten it out, only to be told that the product is now sold out. When I asked about my confirmed order, the rep looked and said that my card was decline about 3 hours after my order was placed and there's nothing to be done about it.
Stay away. I asked a few friends and they had similar stories going back years with this outfit. They'll take your order, make it look like it's all OK and leave you waiting for nothing to ever arrive. There was never a follow up email letting me know there was a problem with the card or order.
The only thing the rep was apparently able to do right was honor my request to delete my account. I went to hsn.com to verify this later and the site no longer had an account with my email address. I suggest others do the same.
Update 07/15/12: Now that my account is closed and the order unable to be fulfilled due a "credit card decline," I see a pending charge from HSN on my account. Stay FAR FAR away from these people.”
This review was modified by HD203 on July 15 2012 09:23:04 PM
“Got screwed twice by Onsale. First they cancelled my Touchpad order, then I find out on 10/4/2011 that they WERE fulfilling cancelled orders with new stock. I never got an email or a phone call from Onsale.
There were never able to communicate properly during the transaction, nor were they able to do so when they tried to "fix" it. Ignore the shills - Onsale is a lousy company to do business with.”