1/5

posted Oct-10-2009

I wanted to let you know that my experience was a bit unsettling with Memory to Go. When I first ordered, the person said they were sending authentic apple memory.
I had nothing but problems since it was installed. My computer would lock up and then when it was restarted, it would only ping in 3 time intervals. I gave it to Compu Pro Services to test the issue. The tech discovered it had failed the expanded memory test on both memory cards. He also said it was not good memory....not apple certified like I was first told.

I called Memory to Go to let them know I needed to return the memory. "Customer Service Rep" gave me grief saying I didn't know what I was talking about and I would have to pay a 25% restocking fee to return if I didn't just replace for different memory.

After ruining the logic board of the laptop, I didn't feel it was worth the risk of going with their memory again. I felt you should know about this. Also, another friend of mine said he purchased memory from them as well and found 2 desktop logic boards had to be replaced because of the memory.

The worker was no help and said the manager was not around to speak with when I requested the manager. I asked for an RMA to return the memory. He said it was my Purchase Order number. I don't believe he is right. This company seems very untrustworthy.

This review was modified by Got Bad Memory on October 10 2009 02:45:04 PM

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