1/5

posted Dec-05-2006
We ordered 16 new magellan gps units for christmas gifts online via trusteddealer.com the order was confirmed without a problem. Later that day I received a call from a personclaiming to be the president of the company digital delivered (one of several names this company operates under-- red tag savings is another DBA). He advised me that they would not ship my order unless I purchase an additional extended warrantee from them for each unit at an excessively high price. i advised that the terms and conditions at the time of purchase didn't include this as a requirement and that this was a bait and switch. His tactics became very heavy handed, and his story continued to change. I felt as if I was being extorted to purchase more in order to receive the goods I had paid for. This "president" made some pretty inaccurate claims about the size of his business and his reputation. In looking him up, I discovered that he has a terrible track record with the Better Business Bureau, and a "unsatisfactory rating". Also, I discovered this person was not the President or owner that is registered with these agencies as he claimed. Also in looking at his business it is a small office upstairs from an vacant storefront. It is not the huge firm he represented himself as. see the pic in this link: http://donwiss.com/pictures/BrooklynStores/h0233.htm
There are many reasons to be warry of this business based on my dealings. I would caution anyone to check carefully before purchasing. This had all the hallmarks of a deceptive and unethical business.
I contacted a reporter to look into what I suspected to be illegal, and following the reporters inquiries, Mr. Marcus called me and attempted to "make this go away" and tried to honor the original sale (saying he was going to do this as a "favor" to me). I told him to cancel the purchase, and he agreed. He has not returned any of the emails or calls to confirm that I have not been charged and the sale is cancelled.
BUYER BEWARE!!!!!

This review was modified by
Ginaronco on December 19 2006 07:27:45 PM