1/5

posted Aug-21-2011

As the news hit that HP dropped 75% off the price of their tablet, I dug up a link to Best Buy where it could be ordered. Reason to do so, is that I work 2 months a year in Montréal Canada and the tablet is not available in Europe (Netherlands).

So I place the order and get a confirmation. So far so good.

This morning I find an e-mail that an information update is required for the order: I have to call with the phone known with my credit card company. Which is, a Dutch Mobile phone, so no toll free and international rates.

It takes 4 calls and half an hour to get connected. After you go through the menu, the line just kept silent for minutes and minutes.

Then it takes another 10 minutes to get to the point that they realize I ordered with an International Credit Card - sorry, we don't take those. Company policy.

So, then arrange that you automatically discard or be clear about in on the site or confirmation e-mails. Because of the dump prices of this HP Tablet, it's sold out everywhere now. There was no way to use another payment option, nothing. Just a bureaucratic wall - a friendly one by the way, that was the positive note.

Thank you very much, "Best Buy" for giving me a huge phone bill and take away the last opportunity to buy one of those tablets.

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