1/5

posted Jun-25-2009

DO NOT ORDER FROM THIS COMPANY WHATEVER YOU DO! ordered June 11th. Email sent to me confirming order and saying it will be shipped within 48 hrs.. Next day new email, "call to confirm order" wrote back saying Its ALREADY been confirmed gave order number, tracking number etc. . No reply. Wifes birthday came and went. no present to give. Called back. Store closed. Called back. 40 min wait, then hang up on me. Next day call back 20 min. wait, told the guy who wrote the letter telling me to call to confirm "Ed M." what I was calling about, puts me back in the Que. 15 mins. later their computer disconnected us somehow. called back 20 mins later and almost out of cell minutes, he comes back on to tell me that my product is on at least 3 week back order. He couldn't understand my frustration at why they didn't just TELL ME THAT IN THE EMAIL! TERRIBLE COMPANY TO DEAL WITH SAVE YOURSELF THE ANGER AND FRUSTRATION< DEAL WITH SOMEONE WHO KNOWS HOW TO RUN A COMPANY!

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