5/5
posted Jan-18-2012
My experience from Specialtech is nothing less than EXCELLENT.
In Specialtech i found components for my watercooling loop, i was not able to find in the rest of Europe. But this is not the only thing that impressed me...
Starting from the order of quite a few watercooling parts including 2 Koolance D5 pumps that were not available at the time, i got immediate reply to my email giving me immediate solution! While many shops lack of flexibility when ordering and rely only on their auto-ordering system, here things differ in a great way. Eventhough they have an excellent automatic ordering processing procedure, if you need something extra (not avail at the time) they are there to help you. Placing /processing /completing the order was easy, fast and flexible.
The best comes when my order package arrived here in Greece.
Somehow, the local courier managed to partially damage the box containing my order that also included watercooling liquid. Eventhough most of my order was intact, I was not sure about the condition of the liquid. Of course the local courier immediately accepted his fault and told me to start a rather time consuming procedure returning the entire order. Here comes specialtech support... Efficiently and with zero delay, they proposed to send me again the liquid i worried about, eventhough it was not their fault, at zero cost.
Personal assistance, support and feedback was available in any phase of my order not only via email but also by phone. From ordering phase down to support phase, Specialtech is a high quality - customer minded company!
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![Share](javascript:share_rating({"review_body":"My experience from Specialtech is nothing less than EXCELLENT. <br><br>In Specialtech i found components for my watercooling loop, i was not able to find in the rest of Europe. But this is not the only thing that impressed me...<br><br>Starting from the order of quite a few watercooling parts including 2 Koolance D5 pumps that were not available at the time, i got immediate reply to my email giving me immediate solution! While many shops lack of flexibility when ordering and rely only on their auto-ordering system, here things differ in a great way. Eventhough they have an excellent automatic ordering processing procedure, if you need something extra (not avail at the time) they are there to help you. Placing \/processing \/completing the order was easy, fast and flexible.<br><br>The best comes when my order package arrived here in Greece. <br>Somehow, the local courier managed to partially damage the box containing my order that also included watercooling liquid. Eventhough most of my order was intact, I was not sure about the condition of the liquid. Of course the local courier immediately accepted his fault and told me to start a rather time consuming procedure returning the entire order. Here comes specialtech support... Efficiently and with zero delay, they proposed to send me again the liquid i worried about, eventhough it was not their fault, at zero cost. \u00a0<br><br>Personal assistance, support and feedback was available \u00a0in any phase of my order not only via email but also by phone. From ordering phase down to support phase, Specialtech is a high quality - customer minded company!","link":"http:\/\/www.resellerratings.com\/store\/Specialtech\/review\/1168933#comment1168933","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Specialtech.jpg","store_name":"Specialtech","username":"El-Greco","rating":"5"}, "single");){kind=link}