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posted Nov-29-2010
They got me too, actually it was quite entertaining- and they followed the script to the letter with a few bumps in the road probably because of the selling season. Placed an order on November 24th then went looking for reviews of their "business" oops. Received an email on the 26th to call and confirm the order, I did and was kinda amused they forgot the hard sell ... went looking at the account and it looked like it was proceeding except for a curious "X" near my name, my guess was the hard sell hadn't been applied. Received an email Sunday the 28th with details of the order and a "left message" was in one of the boxes ... looking back over the few emails I had gotten the one with the call to confirm said if you have confirmed disregard. Anyway I figured I'd push it some and called back the confirmation number, after being on hold for quite some time a person answered asked for the order number and my name- now up until then no one had asked for the security code and he didn't ask either, politely asked if I would hold to be transferred. Now I'm starting to understand what happened next. I was on hold for a very very long time and this I'm sure was a "tell" to them any reasonable person would have hung up and called back a bit upset so two stints on a very long hold and I was as calm as could be which must have set off alarms. I walked around, made a sandwich finished a cup of coffee and then a person picked up. "Hello you ordered the gold Canon PowerShot SD780 yes?" I replied yes "ah you ordered the wholesale camera" heh no such thing I think to myself "yes I did" "oh so the battery memory and charger .... you have them" of course, I replied, "enjoy the camera then!" damn if he didn't hit the send on the email before he told me to "enjoy" within three seconds of hanging up my email chime goes off:
"Unfortunately we are currently oversold on the item you have ordered, and it is currently on a backorder for 6-8 weeks. Therefore, your order has been canceled. Please note, your credit card has not been charged."
Well at least they didn't want to play the restocking game, and since no one thought to ask for the security code I doubt if my card has been compromised. BUT if anyone reading this is up to making waves for these modern day scammers drop me an email bdemauro@gmail.com I'll add my email trail to the bunch.
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Edit:
Here is a link to the actual location of skypointdigital http://donwiss.com/pictures/brooklynstores/h0216.htm
Since this forum does not display clickable links copy and paste the above link.
A good place to start is your BBB, I filed a complaint in New York and will file one with the Attorney General
BBB link and address of skypointdigital
http://www.bbb.org/new-york-city/business-reviews/photographic-equipment-and-supplies-retail/bingo-cameras-in-brooklyn-ny-108871/
There you will find this:
Business Name:
Bingo Cameras
HighPoint Cameras
Business Address: 14A 53rd Street, 7th Floor
Brooklyn, NY 11232
Phone Number:
(877) 321-0615
Email Address:
help@bingoccameras.com
BBB Accreditation: This business is not a BBB Accredited Business
Type of Business:
PHOTOGRAPHIC EQUIPMENT & SUPPLIES-RETAIL
Website Address:
http://www.bingocameras.com
http://www.skypointdigital.com

This review was modified by
DraggerLok on November 30 2010 09:41:32 AM