1/5

posted Jan-24-2008

Ordered 2 camera batteries non-oem but supposed to be equal to Sony oem at 1600 mah capacity.

Received them and tested them and both only held a 1250 mah charge.

Emailed Keybattery a printout of the test on July 25th, they apologized, issued an RMA and I returned the batteries.

No refund by 9/26/07, called them and they emailed apology again and said it would be sent right away.

No refund by 10/4/07, emailed again and again they replied it would be sent.

No refund, emailed them 11/12/07 and no reply.

No refund, emailed them 11/28/07 and no reply.

Put a claim in with Citibank and they are "investigating"

In my last email to them I stated:

I give up. I have contacted Citibank to reverse the charges.

You should be ashamed, misrepresenting the product and then failing to
refund as promised.

A happy customer tells 3 people, an unhappy one tells 20. Guess how many
I'll tell.

Hope a lot of you read this

This review was modified by Double L on January 24 2008 04:53:50 PM

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