1/5

posted Jan-14-2012

Don't EVER ORDER FROM SEARS. Ordered an item. Had no idea it would be coming from a 3rd party merchant. That merchant, Denny and Kathy's Superstore, sent an inferior model, charged the same amount. Forget getting any help from Sears customer service either via phone or email. They never respond. I called the 3rd party merchant directly. The agents there are nice, but ineffective. They promised to send the proper item, in an expedited fashion. But they sent it to the wrong address. And my emails to inquire about the whereabouts of the item were not returned, so I was forced to continue to call until I could reach a human being. Sears is a joke and a travesty. Don't spend your money here unless you want headaches and unfulfilled purchases.

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