1/5

posted Feb-15-2011

I a bought Canon 7D body from www.camerakings.com for $1329 on 2/10/11 at 5am. I entered my cc info and submitted the order for 1333.99 (4.99 shipping)

A 800-000-0000 number called me at 12 noon, but I ignored the call. It was camerakings.com telling me to call them back to verify the web order. I did so. I verified my address and the camera. The rep tried to up sell me, but I stood firm with NO.

The total came to me as a surprise. 1329 for the body, 4.99 for the 4-7 day shipping, and a 79.74 processing fee. Totaling 1413.73. I politely balked at the 80.00 fee. The rep stated it was a common practice. I said I would call back at a later date.

I have since read reseller ratings and various forums about camerakings.com and the MANY other names associated with it.

I elected to cancel my order. The reason I gave, "Your company was not honest with it's pricing." The Reps. response, "Do you think you can find it cheaper than 1329?" The Rep. NEVER ANSWERED THE CHARGE OF DISHONESTY.

Even with the total of 1413 is cheaper than anybody else. My TRUST IN THIS COMPANY WAS VIOLATED.


Notes:

My account history on the site made no mention of the amount spent. Under the 'order detail' tab for my order was 'coming soon...'

The holding music seemed as if it was cut from another company. I made note of this before my problem arose.

The rep was up selling 1 hour and 2 hour batteries. He said nothing of the mAh rating or frame count.

Site never listed a physical address.

800-000-0000 number. Not cool.

I praise a good company, and call out a shady company. My trust was broken, and I walked.

Here is the kicker! I ordered 3 items from bhphotovideo.com at the same time. B and H charged and shipped (free 3 day) by 3pm on the same day.


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Do you want your money going to a dishonest company?
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