1/5

posted Aug-07-2009

I placed an order with DeltaCamera.com. I didn't order a photo card or anything except camera. On the confirmation call I was told, "you can't take pictures without a photo card". At 4 times the cost of photo cards at local stores, I replied, "no thanks, I can buy that locally." Then I was told "the batteries that ship with the camera will explode and mess up your camera. And they'll only last 15 minutes." I replied, "I already have rechargeable batteries. I only need but the camera." On August 4th, I called when my status still said "processing" on their website. Was told the camera was on backorder for a "few" weeks. On August 6th, I had a friend call and inquire about the same camera. It is in stock and she could have it in 5-8 days. I called back...surprise, surprise..."the camera is on backorder for a few weeks." When I explained about my friend calling, the story immediately changed to "you ordered with a Visa and our Visa terminal is down. It'll be a week before it's fixed." I then spoke to a "manager" (another scammer) and was told the camera in stock was the "retail version" (price over $100 more than advertised on the website) and the camera on the website was the "wholesale version". I asked other than the price, what was the difference. "The retail version comes with a cable and an English Owners Manual. The wholesale version (website) has a Chinese Owners Manual." I asked why the website didn't specify this. He said, "I don't have to say that on my website. You pay for what you get." I cancelled my order. I called Canon to report this dealer. They are not an authorized Canon dealer so there's nothing Canon can do about them. I was also told that if I had ever received the chinese version of the camera, the warranty wouldn't have been honored in the US. I then cancelled my credit card. These people are scum. It is apparent from further research that these people simply change the name of their company when their current name gets a bad reputation. I wish I had found ResellerRatings.com before I ordered from these low-lifes as many reviews sound the same.

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1/5

posted Aug-07-2009

Same story as below...I placed an order with DeltaCamera.com. I didn't order a photo card or anything except camera. On the confirmation call I was told, "you can't take pictures without a photo card". At 4 times the cost of photo cards at local stores, I replied, "no thanks, I can buy that locally." Then I was told "the batteries that ship with the camera will explode and mess up your camera. And they'll only last 15 minutes." I replied, "I already have rechargeable batteries. I only need but the camera." On August 4th, I called when my status still said "processing" on their website. Was told the camera was on backorder for a "few" weeks. On August 6th, I had a friend call and inquire about the same camera. It is in stock and she could have it in 5-8 days. I called back...surprise, surprise..."the camera is on backorder for a few weeks." When I explained about my friend calling, the story immediately changed to "you ordered with a Visa and our Visa terminal is down. It'll be a week before it's fixed." I then spoke to a "manager" (another scammer) and was told the camera in stock was the "retail version" (price over $100 more than advertised on the website) and the camera on the website was the "wholesale version". I asked other than the price, what was the difference. "The retail version comes with a cable and an English Owners Manual. The wholesale version (website) has a Chinese Owners Manual." I asked why the website didn't specify this. He said, "I don't have to say that on my website. You pay for what you get." I cancelled my order. I called Canon to report this dealer. They are not an authorized Canon dealer so there's nothing Canon can do about them. I was also told that if I had ever received the chinese version of the camera, the warranty wouldn't have been honored in the US. I then cancelled my credit card. These people are scum. It is apparent from further research that these people simply change the name of their company when their current name gets a bad reputation. I wish I had found ResellerRatings.com before I ordered from these low-lifes as all reviews sound the same.

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