It's practically impossible to return an item. The website is complicated and they're return procedure is even more complicated.
They just ask you questions all the time and you even HAVE to send them a picture of every item that you would like to return.
You won't get the address where you can return your order. For them it is like a game: They hope that you will give up... It saves them money and time. But I would never order something at Milanoo again.
They won't pay you you're full money back if you return your order.
It takes a really long time before you finally get what you've ordered.”