2/5

posted Jan-03-2012
While AirsoftGi does carry a large selection of items, their inflated prices and lacking customer service leaves much to be desired. I will say that I do like their wide selection of parts, which includes some that are quite hard to find, and they have good prices on some of their BB's, but their parts selection is really the only reason I ever buy from them.
Another thing is that they have a TON of items that are out of stock. It seems like half the things I search for are out of stock. I understand that this may be due to a large volume of customers, but in that case GI should be upping their stock quantities anyways.
As for customer service, they are okay I guess IF you can even get a hold of them. I emailed them with a question about a product about a month ago, and to date I have gotten no response. Come on GI; rude, not to mention you're potentially losing a sale.
Unfortunately AirsoftGi sets it's prices like the majority of average airsoft retailers -- but I am not looking for average; I am looking for exceptional. While we are on the topic of prices, we might as well talk about sales. GI does offer a 15% off on everything, with occasional other sales on certain items, but they were rather stingy on their recent Black Friday "Doorbuster Sale" -- Normal 15% off and some slightly better sales for certain other products. That's it.
Airsoft Megastore (my store of choice, btw) was selling several nice AEG's for OVER HALF OFF and 5000 round bottles of Umarex BB's for a PENNY each! Megastore also frequently has sales on their already lowed-priced items (most things are normally $5-$10+ less than what GI charges).
So, basically, if you need a hard-to-find part, or, amazingly, can actually find a good price on an item, get it at GI. Otherwise save yourself some $$$ and shop elsewhere.