4/5

posted Dec-30-2011

I have placed quite a few orders with this site. I was originally extremely skeptical since I never received my 1st order from them. But I have received everything since then. My most recent order was a samsonite bag for my boyfriend and it was awesome I was so shocked but how nice it was for such a low price. I scream this sites raises from the rooftops

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1/5

posted Dec-30-2011

I am not a Kmart shopper this is not only my 1st, but my last time shopping with them. On 11/19 they had a sale bogo 50% off toys I ordered some toys , one being a batgirl doll for my niece for $7.99 .Well my order came in and they sent my a batman submarine (so not the same) so I called their customer service and the person told me they will have UPS come pick up the wrong item and send me the correct one. She tells me she needs to charge me for the item and then I'll get a credit when they get the other item back, I wasn't happy with it but she really wants this doll. So the agent proceeds to tell me the total is $22, I told here no that is not what I paid for the item and that it was unexceptable . She then tells me she'll just do an adjustment for the price difference and the shipping, so I asked her what was being charged to my card she said $7.99, I agreed to that and give my cc nbr. I then get the email of my order and low and behold I was charged $22. I then get an email stating that in 3-5 business days I'll get a credit for the overcharge. So they are now holding $30 of my money for an $8 item. And they are treating me like this is my fault, they will never get another penny of my money. I'll go anywhere else and spend 150% more just to avoid this company. By the way UPS was never contacted by Kmart to do a pick up from my home. And after 2 weeks waiting I went to my local Kmart to return the item and the customer service person in the store gave me a problem because the item wasn't on the receipt, after I told her 3 times they sent me the wrong item.

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1/5

posted Dec-30-2011

I placed my order on 10/25 and I received my order 12/16 which apparently for this site is a super fast turn around, because I best friend placed an order with them on 10/4 and still hasn't received it and it's 12/30. I received the case for my iPhone and it doesn't fit right. I used it anyway I looked today and this cracked after just 11days of use. For 15 bucks a pop it is a p.o.s

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