2/5

posted Dec-03-2011
I won't order from this company again. I didn't receive an email that my order had been shipped (the web page said I would). HD charged my credit card before they items had shown shipped. I called the company to inquire as to when my order would be shipped. HD wasn't open during the hours they advertised on the voice mail message, I then emailed HD, no reply & still no reply! When I finally spoke to someone at HD, the woman suggested I must have typed the wrong email address on my order? Really!!..
I did receive my items (2) just a few days later, they are exactly what I ordered & appear to look just fine.
I'm just happy I didn't have a major problem with HD because I don't think they are a good company for resolving customer's problems.