5/5

posted Dec-27-2012

Buying a multi-thousand dollar watch might be a regular occurrence for some people, but for myself it was a once-in-a-lifetime deal. Dennis at GoldWatchCo. made what I would consider an extremely nerve-racking purchase process very pleasant. He was exceptionally responsive to my questions and concerns regarding buying a high end watch. When I called his extension, he answered every time. When I e-mailed him, he responded immediately. When I had a timing issue with shipping b/c I was out of the Country, he tailored the shipping date to address my needs. And when the warranty had a slight wording discrepancy on the model, he immediately fixed it.
I generally distrust the internet because dependability is rare. However, to date I have been able to depend on everything Dennis has said and done in the course of buying my watch. Given my experience and the other reviews, I wouldn't expect that to change. Thank you goldwatchco for making my holidays a pleasant one.
5*'s

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