1/5

posted Apr-28-2010
I ordered a Canon Speedlight EX430II for $159 and checked my email this morning and saw the you need to call Skypoint Digital message. I did and they asked me for the 3 digit security code and then proceeded to ask me why I ordered that flash unit and a what camera I was using. I told them it was the recommended flash unit for my digital camera. The salesman then went on to explain that I this flash wouldn't work for a digital SLR and was a big bulky slow flash for a 35 mm film camera. I mistankenly assumed that was the reason the price was so low and he went on to explain they have the correct Canon Speedlight in stock for about $100 more and assuming I had possibly ordered the wrong thing, I told him to go ahead and order that one instead. Went back and got on the computer and it's the exact same flash I ordered and then I clicked on customer reviews and saw this website.
I called within 5 minutes of confirming my order and told them I would just go buy it locally instead and to go ahead and cancel. He told me he couldn't because it had already shipped. I'm like I just talked to you and he argued that I hadn't talked to him but had talked to his supervisor. I'm like I talked to you both and there's no way you shipped that in 5 minutes. He then went on to explain how amazingly fast they were and how pleased I would be at their speed. I then questioned him as my original order being he same thing as the new order and asked him about things like what the guide numbers were since their site offers no specs on what you order. He didn't know but tried to convince me the original one was outdated and this one would work better. I told him I was well aware of the specs on this speedlight and questioned how knowledgeble he was and he wasn't. We got into an issue of returning it after it arrived and he said it would be no problem and never mentioned the first thing about their restocking fee. He told me I would be getting an email soon with my tracking number. I then questioned why their prices were that cheap and asked if this was indeed a new item. He said it was and asked me if I was calling from Alabama. I said yes and he went on to explain that they wasn't shipping it from the Alabama warehouse but had chosen to ship it from the New York one instead which saved me sales tax. I suppose thats why he could ship it so fast too, cause it was in the same state he was in. Also my 10 to 12 day shipping would be cut down to 5 days by not having to ship it from the Alabama warehouse. Ridiculous.
I called my credit card company as soon as I got off the phone and they advised there's nothing they can do until I receive the package and that my card had been charged $269.00. They told me to send it back as soon as I get it and then I would be able to dispute the charge if I wasn't refunded.
It's been several hours since this happened. I have a tracking number and message that says the package was sent but the package doesn't exist when you attempt to track it. I called my credit card and now I don't have the $269.00 charge.
I suppose now all there is to do is wait and see what shows up or if I get the backordered and cancelled message other people have got.
May 4th, I came home and saw that my order had arrived. I decided to open it to see what they actually put in the package. It is not the Canon Speedlight that I ordered but instead and approx $40.00 flash that can be bought off numerous ebay sites. I own the Sony version of this flash and can tell you it's also a rip off at $40.00. I'm stuck waiting a couple hours until I can call Skypoint Digital and blow their ass out and have already called my credit card company. Tracking numbers to their physical address and 16 days of waiting to get this resolved. I will be out the shipping and restocking fees in the end.
Notice: Look up the attorney general for New York and go to the website. In the search engine put in consumer fraud form. Fill it out and return it. The AG office will investigate fradulant companies in their state and will mediate on your behalf to resolve the issue. Enough of us together can put these scamming thieves out of business and maybe even in jail.

This review was modified by
Coashe on May 04 2010 08:11:30 PM