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36,423 stores1,205,340 reviews 5956 shoppers online now
 Total Reviews | 1 |
 Helpful Reviews | |
 Forum Posts | 0 |
| Homepage | |
 Member Since | 17-Dec-11 |
| Last visit | First visit! |
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| The Factory Depot |  |
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| The Factory Depot | |
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posted Dec-17-2011 
![Share](javascript:share_rating({"review_body":"Ordered a light controller (Chauvet OBEY10) through Amazon. It arrived as promised, worked two months and died. <br><br>Now the fun part: there is NO email address for customer support nor returns. Only one emaail address for \u0027sales.\u0027 And that box is full. So I tried the phone number - it doesn\u0027t go through. No voice mail, no busy signal, it just doesn\u0027t go through.<br><br>They list hours - but no days of operation. So I assumed they are closed on weekends - Hello? You couldn\u0027t get a kid to print out your incoming emails or set up another box for customer service? Or staff the phones on the weekends before Christmas!??","link":"http:\/\/www.resellerratings.com\/store\/The_Factory_Depot\/comment\/1022937#comment1022937","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/The_Factory_Depot.jpg","store_name":"The Factory Depot","username":"ChasWolf-Ventura","rating":"1"}, "single");){kind=link}