1/5

posted Apr-09-2012

So upsetting my mother-in-law had surgery, so we sent her flowers..called on Tuesday 4/3/12 to have delivered on Saturday 4/7/12..called her Saturday night she didnot recieve flowers..Called 1-800-flowers there is no tracking number..they called florist..they were closed..women on phone set up delivery for Monday 4/9/12 first delivery in morning, called this morning girl on phone(who by the way when asked where am I calling for customer service because the connection was bad.responded by saying in New York but i'm not a resident of the usa I am part Asian ???)(what the he@#.. wasn't asking that, just wanted to know where I was calling)she called florist who said flowers are on truck and can be delivered up to 7:00pm tonight.....called MIL to see if delivered...Well it's 1:00pm and yup you guessed it NO FLOWERS...Mother-in-law just called back and said please cancel flowers it not worth the aggravation..HOW EMBARRASSING....moral of story go to dependable florist yourself...that's what i'm doing now...

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