“I think my chat transcript with one of their "Customer Service" representatives pretty much sums up this companies customer service skills.
Start Time: 07/31/2013 22:32:35 End Time: 07/31/2013 22:50:01 Operators: Henry Transcripts: Please wait for a site operator to respond... If you do not want to wait, please click here to leave us a message. Operator Henry has joined the chat. [22:32:35] Henry: Thank you for contacting HobbyKing! How may I help you? [22:33:02] Corey: When I try to check out my order it tells me I can only pick up in Hong Kong Office [22:33:10] Corey: I need shipping to the Cayman Islands [22:38:15] Henry: My apologies. Can I have the order number please? [22:38:46] Corey: I'm in the checkout section where do I find the order number? [22:39:12] Corey: I'm at step 3 and this is my only option [22:39:12] Corey: Postage & Payment type Shipping Options CAYMAN ISLANDS 165x150x50mm 7766g Self Collection in Hong Kong Office [22:43:59] Corey: Are you still with me? The visitor has sent an image: ScreenShot0(996*641).jpg [22:47:12] Corey: Ummmmmm hellllooooooo? [22:49:59] Henry: My apologies. But you may need to finish the process first to have an order number. [22:50:00] Corey: Did you take lunch break? Operator Henry has left the chat. The chat is ended.
I wish there was a way to give only a Zero Star rating”
This review was modified by CaymanCorey on July 31 2013 08:00:39 AM