1/5

posted Dec-30-2011

I wish I had seen this site before buying from 4inkjets. I had ordered 4 replacement cartridges as soon as my ptevious HP one were empty. The colored ones lasted over 1 year, but when I eventually installed the replacements the magenta wasn't recognized by my printer. After investigating, I fount there was a missing copper contact point.

I immediately called 4inkjet and was informed they would not replace the unit because it was ordered more than 1 year ago.
I emphasized the the defect was inherrent, it would never work, and obviously not been "printer tested" per their advertisement. It is unreasonable to "try it out upon receipt, then put into storage 9after opening) for later use.

They did offer a 20 % discount for a replacement, which I refused. I requested a supervisor to call back, but it didn't happen.

Phil Ross - Laguna Niguel, CA

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