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CDub-GoBlue

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Rating 8/10
4/5

Very pleased but shipping accessories shipped later then 2 days was very disappointing

I bought a Epson 2045 with a free mount and HDMI cord. I actually am very pleased with the projector and it's great it comes with that mount and HDMI for free. The thing that bothered me though was it said "2 days shipping" well the projector shipped in days but the mount and HDMI did not. I thought that was a joke and when I called visual Apex they claimed it was said in fine print. I told them then why isn't their a option to ship the mount and HDMI in 2 days. Their is literally no option for that shipping. So basically the shipping for everything is deceiving because how can you use your projector without a mount? In summary great deal on the projector with the free mount but deceiving on getting the full setup in 2 days.

VisualApexInc's Avatar
posted Apr-05-2017

A rep from Visual Apex, VisualApexInc,has responded

“We are very sorry for any miscommunication in this matter. We will review how the shipping is stated on our website and do our best to communicate this effectively for all customers. Thank you and we are glad you are enjoying the projector.”


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