1/5

posted Dec-31-2011

I have been a pretty consistent Future Shop customer for a number of years now and have bought several high priced and low priced items. It has always been clear to me that the customer service at Future Shop is almost non-existent so when I shop there I try to avoid interaction with an sales associate. I recently was forced to deal with the operations manager and customer service manager at a Future Shop location and after which I am confident to say that it was the WORST experience I have ever had in a retail environment. There is no doubt that I will never purchase from Future Shop again, and if you value customer service and not being treated like your only as good as the money you have then I'd advise you refrain from shopping there too.

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