1/5

posted Mar-02-2011

I do ALOT of internet business ( $200-$300 per month)
I had 2 bad experiences out of 2 orders with Haband.

The first time I placed an order for a 4 piece kitchen mitt set which was out of stock and instead they sent " a replacement item" which was a hand towel. I did not want the towel and was told that THEY WOULD SEND A RETURN SHIPPING LABEL WHICH THEY NEVER DID. Unacceptable and I should have stopped there.

I placed another order which included a straw panama hat. They shipped the hat in a Mylar Envelope with no structural support at all !1 It was crushed beyond wear,.. it has not shape or firmness left in it. I just called the company and after waiting 20 minutes on hold ( yeah thats ALOT of complaints) I was told that the hat was crushable therefore could be mailed in an envelope but if I wanted to returned it I could do so again at my expense.

PLEASE DO NOT PATRONIZE THIS COMPANY ! YOU WILL BE SORRY IF YOU DO. THEY DONT CARE AT ALL ABOUT THEIR CUSTOMERS!

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