5/5

posted Jun-06-2009
Fast shipping, excellent item packaged well, easy ordering process, great price. This seller is highly recommended for all memory upgrade needs.
Have high hopes for this next order (made today).
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October 2009 Addendum:
The last order from June turned out very well, so this seller doesn't disappoint (at least for me).
Since then, I ordered twice more from 1st Choice for other folks; once in August, and again in September. Both orders arrived in due time, and installations were flawless.
One crucial note is that the site's Memory Configurator was used to select items in all four purchases. The need for knowledge of specific computer models, total mem required, and dimm slots aside, there was never a reason to check for more tedious technical spec-based compatibility since they removed a sizeable portion of human error (on the customer end) from the equation.
That said... in regards to possible disappointments--and in defense of 1st Choice, I think it comes down to down to regulating expectations, and understanding seller intentions based on their site layouts.
In the past, if I wanted to purchase items that were already researched for custom-built comps, I'd shop at say... NewEgg, or with another trusted/proven seller. Although these days, the tendency is to stick with NewEgg for baseline standards (during product research) and/or buys since their customer support is top notch, they occasionally have great deals, and their customer reviews tend to be more informed than most.
Just by scouring sites, you can easily tell there's a huge difference between a company like 1st Choice and NewEgg (or similar others). The former is straightforward, streamlined, and incredibly sparse, while the other is loaded with well organized layers of details, and can boast an impressive sales history. It's silly to expect a lot from customer service/support based on scant site information, or simply by "word of mouth", especially if most people don't talk much about support as a highlighted feature. Also, if there are any concerns or questions about products, then check the site for info to get in touch with a human via phone or some other means.
With 1CM, the ultra-convenient Memory Configurator was the key reason why any purchases were made in the first place, not much else--although free shipping is great, too. This feature is at the top of their index and displayed in such a way that you can't ignore it, unless you already know what you want. You can see why so many say buying from them is both quick and easy.
This is not to say that the company's process is perfect, or even ideal, but generally speaking, when a lot of customers are happy on an objective level, things are working well. Unless someone is putting a gun to your head and forcing you to buy from them, your own (un)informed decision is still your own.
1CM is still highly recommended, especially if you're going to use their MemConfig to get what you need.

This review was modified by
Bi0NicSQUiD on October 03 2009 07:22:20 AM